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Returns and exchanges
Not the right size, or not for you? You have 30 days from delivery to return or exchange it.
- 30 daysFrom delivery, to return or exchange.
- Free size exchangesWe send the new size at no charge.
- Tags onUnworn, unwashed, in original condition.
- Original paymentRefunds go back to how you paid.
Your return window
You can return or exchange items within 30 days of the date your order was delivered.
Condition
Items must be unworn, unwashed and in their original condition, with all tags attached. Trying something on at home is fine; just keep the tags on and don't train in it.
Final sale
Items marked final sale at the time of purchase can't be returned or exchanged. If an item is final sale, we say so on its product page before you buy.
Size exchanges
Need a different size of the same item? Size exchanges are free: we send the new size at no charge. If the size you need is sold out, we'll refund the item instead.
How to start a return or exchange
- Contact us within 30 days of delivery with your order number, the items you're sending back and, for an exchange, the size you need.
- We'll reply by email with the return address and instructions.
- Pack the items with their tags attached and send them back. We recommend a trackable shipping service.
Refunds
Once your return arrives and we've checked it, we refund the item price to your original payment method and email you a confirmation. Your bank or card issuer may take a few business days to show the refund.
Damaged, faulty or wrong items
If an item arrives damaged or faulty, or we sent the wrong item, contact us within 30 days of delivery with your order number and a photo. We'll make it right with a replacement or a refund.
Questions
Send us a message, and include your order number.